FOX THERM-ALL® DUO FT388 is a cement-based, polymer-modified, fibre-reinforced general-purpose ready-to-use building material for bonding and direct rendering of thermal insulation boards. It complies with TS EN 998-1/GP, CSIII, Wc1, A1 standards.

Colour Palette

Packaging

25 kg

TDS

Product Description

FOX THERM-ALL® DUO FT388 is a cement-based, polymer-modified, fibre-reinforced thermal insulation board adhesive and render. It is used for bonding XPS, EPS and mineral wool insulation boards to reinforced concrete and rendered surfaces, and for direct rendering over the boards. It is also suitable for coating concrete, precast reinforced concrete elements, cement-bonded particle boards and existing rendered surfaces. Classified to TS EN 998-1/GP, CSIII, Wc1, A1, it offers ≥3.5 N/mm² compressive strength and A1 reaction-to-fire class. Its formulation of mineral fillers, synthetic additives and special polymers ensures excellent adhesion and a long working time.

Advantages

Provides excellent adhesion.
Fibre reinforcement prevents the formation of surface cracks.
Easy to prepare and allows fast application.
Long working time.
Creates a smooth, ready surface for finishing coats (paint or mineral render).
Resistant to freeze–thaw cycles.

Property	Value
Composition	Mineral fillers, synthetic additives and special polymers
Colour	Grey, White
Density (Dry bulk) – EN 1015-10	1500±200 kg/m³
Compressive Strength – EN 1015-11	≥3,5 N/mm² (CSIII)
Bond Strength – EN 1015-12	≥0,08 N/mm²
Water Absorption – EN 1015-18	≤0,40 kg/m²·min⁰·⁵ (Wc1)
Water Vapour Permeability Coefficient – EN 1015-19	≤25 μ
Air Content – EN 1015-7	%5,5
Correction Time – EN 1015-9	15-20 dk.
Reaction to Fire – EN 13501-1	A1
Thermal Conductivity – EN 1745	≤0,45 W/mk (P=%50)
Application Thickness	Min. 3 mm – Max. 5 mm
Application Substrate Temperature	+5°C / +30°C
Maturation Time	3-5 minutes
Standard	TS EN 998-1/GP, CSIII, Wc1, A1
Shelf Life	12 months (from date of manufacture)

Usage Areas

For direct rendering over insulation boards
For bonding insulation boards to reinforced concrete and rendered surfaces
For coating concrete, precast reinforced concrete elements, cement-bonded particle boards and existing rendered surfaces

Application Areas

Application Steps

1
Surface Preparation
Surfaces to be treated must be sound and free from all lime, mould, dust and dirt. Areas requiring repair must be repaired with INNO-CRETE series repair mortars at least 24 hours before rendering. Mechanical dowelling must be completed before rendering. If the air temperature exceeds +20°C during application, the surface should be lightly dampened.
2
Mixing
Pour the appropriate quantity of water stated on the packaging into a clean mixing container. Slowly add FOX THERM-ALL® DUO FT388 into the water while mixing with an electric mixer at 400–600 rpm for approximately 2–3 minutes until a homogeneous consistency is achieved. Ensure no lumps remain in the mix. Allow the material to mature for 3–5 minutes, then remix for 1 minute before use. For adhesive mortar: 25 kg / 1 bag ≈ 6.00±0.25 litres of water. For insulation render: 25 kg / 1 bag ≈ 6.25±0.25 litres of water.
3
Adhesive Mortar Application
Apply FOX THERM-ALL® DUO FT388 with a trowel around the perimeter of the bonding face of the insulation boards and in dabs at the centre. The material must cover a minimum of 40% of the board surface. Press the boards firmly into position until the required level and evenness is achieved. Once FOX THERM-ALL® DUO FT388 has gained sufficient set, the boards are mechanically fastened to the surface with suitable dowels. On very smooth surfaces, the back of the boards is fully covered using a 10 mm × 10 mm notched trowel.
4
Insulation Render Application
Insulation boards are mechanically dowelled after FOX THERM-ALL® DUO FT388 render application. After applying the first coat of render over the boards, the render mesh is pressed lightly into the wet first coat so that it is embedded but not fully submerged. After the first coat has dried, the second coat of render is applied to complete the rendering process. Application thickness may be 3–5 mm. If the surface will remain unpainted for more than 3 weeks, FOX THERM-ALL® COATPRIM FT110 must be applied immediately.
5
Tool Cleaning
All tools and equipment must be cleaned with water immediately after use. Once FOX THERM-ALL® DUO FT388 has hardened, it can only be removed from surfaces mechanically.

Critical

If the ambient and surface temperature during FOX THERM-ALL® DUO FT388 application is below +5°C or above +30°C, application must be postponed until suitable temperatures are reached.

Critical

For exterior applications, the freshly applied surface must be protected from sunlight, rain, wind and frost for the first 24 hours.

Critical

After FOX THERM-ALL® DUO FT388 has been applied to the façade, the insulation boards must be mechanically fastened with suitable dowels.

Critical

FOX THERM-ALL® DUO FT388 must be mixed only with clean water — no foreign substances should be added.

Important

While positioning the boards, the material on the board surface must not be allowed to dry and form a skin film.

Important

If the surface will remain unpainted for more than 3 weeks after rendering is complete, FOX THERM-ALL® COATPRIM FT110 must be applied immediately as a primer before painting.

Important

Opened packaging must be resealed and consumed within 1 week.

Information

Working and reaction times of cement-based repair mortars are affected by air temperature, humidity and substrate temperature. High temperatures accelerate hydration and shorten working time; low temperatures slow hydration.

Important

When stored correctly at room temperature, away from direct sunlight, between +5°C and +30°C, the shelf life is 12 months from the date of manufacture.

Critical

During application, appropriate work clothing, protective gloves, goggles and a mask must be worn in accordance with occupational health and safety regulations. In case of contact with skin or eyes, rinse immediately with plenty of water and soap; if swallowed, seek medical attention immediately.

Important

Store in the original unopened packaging in a cool, dry place away from water, frost and moisture. During short-term storage, stack no more than 3 pallets high.

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OUR PRINCIPLES FOR PROCESSING PERSONAL DATA

All personal data processed by our Company is processed only in accordance with the procedures and principles laid down in the Law and in other laws. Pursuant to Article 4 of the KVKK, the basic principles we observe when processing your personal data are as follows:

Being processed lawfully and in accordance with the rules of good faith.
Being accurate and, where necessary, up to date.
Being processed for specific, explicit and legitimate purposes.
Being relevant, limited and proportionate to the purposes for which they are processed.
Being retained for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

CATEGORIES OF DATA SUBJECTS

A separate policy applies to the processing of the personal data of our employees (including interns and subcontractor employees) whose personal data are processed by our Company. Data subjects other than employees, such as customers, potential customers, visitors, job candidates/interns and the employees, shareholders and officers of the institutions we cooperate with, may also address their requests to our Company under the KVKK.

PURPOSE OF PROCESSING AND TRANSFERRING PERSONAL DATA

Our Company processes personal data only for the purposes and under the conditions set out in the personal data processing conditions specified in Article 5, paragraph 2 and Article 6, paragraph 3 of Law No. 6698 on the Protection of Personal Data. Personal data may be processed where at least one of the items listed below is present:

The existence of the explicit consent of the data subject,
Being expressly provided for by law,
Being necessary for the protection of the life or physical integrity of the person himself or herself or of another person, where that person is unable to give consent due to actual impossibility or whose consent is not deemed legally valid,
Being necessary to process the personal data of the parties to a contract, provided that it is directly related to the conclusion or performance of that contract,
Being mandatory for the data controller to fulfil its legal obligation,
Having been made public by the data subject,
Being mandatory for the establishment, exercise or protection of a right,
Being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Under the conditions stated above, our Company may process personal data for the following purposes:

Evaluating potential suppliers/business partners,
Establishing and managing customer relations,
Conducting and concluding the contract process with our suppliers/business partners,
Conducting direct marketing processes,
Communication and support (upon your request),
Compliance with legal obligations,
Protecting the interests of the Company and ensuring its security,
Planning and carrying out the Company's commercial activities,
Reporting and auditing,
Protection of rights and interests.

We share your Personal Data with other parties, including professional advisers such as those listed below:

We share your personal data and your special categories of personal data, within the framework of legal grounds and your consent and within the scope of the personal data processing purposes stated above, with public institutions and organisations, banks, insurance companies, auditors, lawyers, accountants, other external professional advisers, the Joint Health and Safety Unit for the purpose of fulfilling occupational health and safety obligations, law enforcement authorities in line with our legal obligations, domestic and foreign service providers from which we receive services within the scope of marketing activities where consent has been given, and our contracted workplace physician.

WHEN DO WE COLLECT PERSONAL DATA ABOUT YOU?

We collect your personal data in the following cases:

When you visit our Company, or purchase or use our products and services,
If you are a natural or legal person purchasing goods and services from our Company,
When you sell us goods or provide us with services,
When you choose to receive our marketing communications,
When you contact us through our website, e-mail, social media platforms, other online channels or by telephone,
When you take part in our company events, social responsibility projects and organisations,
When you contact us for any purpose as a potential customer, supplier, business partner or subcontractor,
If you have applied for a job with our Company in any way or have made your CV and related information available for our Company's review.

We will process the personal data we obtain in the above cases only in accordance with this Notice.

WHICH OF YOUR PERSONAL DATA DO WE PROCESS?

Our personal data processing methods operate through our website, by telephone or e-mail, through electronic applications specific to our customers, through your participation in our business events and surveys, or through your interaction with us in any other way. In this context, the categories of personal data we process about you are as follows:

Identity information
Contact information
Images and/or videos that may identify you
Financial data
Any other information you decide to share with our Company of your own accord
Automatically collected electronic data
Legal transaction and compliance information
Corporate customer/Supplier data
Incident management and security information
Personal data collected from other sources

ON WHICH LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL DATA?

Personal data is collected, used, recorded, stored and processed by our Company by providing data subjects with clear and comprehensible written information and, where necessary, obtaining their explicit consent, lawfully and in accordance with the rules of good faith, in a manner connected with and limited to the legitimate purpose clearly stated above, and within the framework of the principle of proportionality.

We process your personal data in line with the following legal grounds, which are set out in Article 5 of the KVKK and also appear under the heading "Purpose of Processing and Transferring Personal Data" of this policy, in particular the Turkish Commercial Code No. 6102, the Turkish Code of Obligations No. 6098, the Tax Procedure Law No. 213 and electronic commerce legislation:

The existence of the explicit consent of the data subject,
Being expressly provided for by law,
Being necessary for the protection of the life or physical integrity of the person himself or herself or of another person, where that person is unable to give consent due to actual impossibility or whose consent is not deemed legally valid,
Being necessary to process the personal data of the parties to a contract, provided that it is directly related to the conclusion or performance of that contract,
Being mandatory for the data controller to fulfil its legal obligation,
Having been made public by the data subject,
Being mandatory for the establishment, exercise or protection of a right,
Being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Where your Personal Data is processed on the basis of explicit consent, we would like to point out that if you withdraw your explicit consent, you will be removed from the commercial membership programme for which the processing based on that explicit consent is necessary, and that as of the relevant date you will no longer be able to benefit from the advantages you enjoyed through such processing.

RETENTION AND DESTRUCTION PERIODS FOR PERSONAL DATA

Your personal data will be stored for the retention periods specified in the relevant legislation or for as long as the processing purposes mentioned above require. At the end of this period, the data will be deleted, destroyed or anonymised in full compliance with the KVKK. In this context, a Personal Data Retention and Destruction Policy and the related procedures have been prepared and are applied.

HOW DO WE PROTECT YOUR PERSONAL DATA?

In order to protect your personal data and to prevent unlawful access to it, our Company takes the necessary administrative and technical measures in line with the Personal Data Security Guide published by the Personal Data Protection Authority, draws up internal procedures, prepares disclosure and explicit consent texts and, pursuant to Article 12/3 of the KVKK, carries out, or has carried out through external services, the audits necessary to ensure the implementation of the provisions of the KVKK.

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

Pursuant to Article 11 of the KVKK, everyone has the following rights concerning themselves by applying to the data controller:

To learn whether personal data is processed,
To request information if personal data has been processed,
To learn the purpose of processing personal data and whether it is used in accordance with that purpose,
To know the third parties to whom personal data is transferred in Turkey or abroad,
To request the correction of personal data if it has been processed incompletely or incorrectly,
To request the deletion or destruction of personal data within the framework of the conditions set out in Article 7 of the KVKK,
To request that the operations carried out pursuant to subparagraphs (d) and (e) be notified to the third parties to whom the personal data has been transferred,
To object to a result arising against the person themselves through the analysis of the processed data exclusively by automated systems,
To request compensation for the damage suffered in the event of damage due to the unlawful processing of personal data.

TO MAKE A REQUEST UNDER THE PERSONAL DATA PROTECTION LAW

To obtain more detailed information about your Personal Data, you can access the information request application form from our company's website at https://www.foxbau.com/ and from the address Organize Sanayi Bölgesi 1. Kısım 7. Cadde No:6 Döşemealtı – Antalya / TÜRKİYE in person.

So that we can respond to your requests regarding your Personal Data as quickly as possible, your requests and questions must be submitted clearly, comprehensibly and with a specific date.

FOX THERM-ALL® DUO FT388

Product Description

Advantages

Usage Areas

Application Areas

Application Steps

Surface Preparation

Mixing

Adhesive Mortar Application

Insulation Render Application

Tool Cleaning

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